Terms and Conditions

For clarity of the termes used in our General Terms and Conditions please refer to the Reference section at the end of these Terms and Conditions.

The Terms and Conditions of L-Driv is applicable.  You are deemed to accept the T&C’s and conditions of use each time you use the website. The T&C’s and conditions of use may be varied from time to time, please keep up to date with the variations.

You are deemed to accept the T&C’s and conditions of use each time you use the website. The T&C’s and conditions of use may be varied from time to time, please keep up to date with the variations.

Interruption of Service

While we will try to ensure the standard of the website remains high and to maintain the continuity of the service. We will not be liable if for any reason the website is unavailable, totally or partially, for any time or period. We do not accept responsibility for errors, interruptions or delays to the effective functioning of the website

Information on the Site

Whilst we make every effort to ensure that the information on this site is accurate and complete, we are not able to check the accuracy or completeness of information supplied to us by third parties, used on this site. We do not accept any liability arising from any inaccuracy or omission in any of the information on this site or any liability in respect of information on this site supplied by you, any other site user or any other person

Use of this Site

You may only use the Website for lawful purposes when seeking driving lessons, intensive driving courses, Guaranteed Pass Driving Courses, theory tuition or help with the booking of your driving or theory test.

You must not seek to undermine the security of the Website or any information submitted to or available through it. In particular, but without limitation, you must not seek to access, alter or remove any information to which you do not have authorised access, seek to overload the system via spamming or flooding, take any action or use any device, routine or software to crash, delay, damage or otherwise interfere with the operation of the Website or attempt to decipher, disassemble or modify any of the software, coding or information comprised in the Website. You are solely responsible for any information submitted by you to the Website, including username and password information, if applicable. You are responsible for ensuring that all information supplied by you is true, accurate, up-to-date and not misleading or likely to mislead or deceive and that it is not discriminatory, obscene, offensive, defamatory or otherwise illegal, unlawful or in breach of any applicable legislation, regulations, guidelines or codes of practice or the copyright, trade mark or other intellectual property rights of any person in any jurisdiction. You are also responsible for ensuring that all information, data and files are free of viruses or other routines or engines that may damage or interfere with any system or data prior to being submitted to the Website. We reserve the right to remove any information supplied by you from the Website at our sole discretion, at any time and for any reason without being required to give any explanation.

Liability

We accept no liability for any loss (whether for loss of business, revenue or profits, wasted expenditure, corruption or destruction of data or for any other direct, indirect or consequential loss whatsoever) arising from your use of the site and we hereby exclude any such liability, whether in contract, tort (including for negligence) or otherwise. We hereby exclude all representations, warranties and conditions relating to this website and your use of it to the maximum extent permitted by law.

You agree to indemnify us and keep us indemnified against all costs, expenses, claims, losses, liabilities or proceedings arising from use or misuse by you of this site.

You must notify us immediately if anyone makes or threatens to make any claim against you relating to your use of this site

Intellectual property rights

All Content on the Website is either owned by us or is licensed for use by us. Everything you see or read on the Website (such as images, photographs, illustrations, texts, video clips and other materials) is protected worldwide by copyright, design, trademark and other intellectual property laws. You must at all times respect all intellectual property rights in the Website and the Content, whether owned by us, BDSL or a third party. You must not obtain or attempt to obtain any of the Content by means or procedures other than those which have been made available to you by the Website.

In no event will these T&C’s or your use of the Website grant you any intellectual property rights in the Website or the Content other than those set out herein or in any Special Conditions. You are therefore expressly prohibited to carry out any reproduction, transformation, distribution or public communication of, or to make available, extract, reuse, resend or in any other way use, by any means or procedure, any parts of the Website or the Content, except as allowed by these Terms of Use or any relevant Special Conditions, or when you are allowed to do so by applicable law, or when explicit authorization has been provided by the holder of the relevant rights.

Choice of Law and Jurisdiction 

The use of this website and any agreements entered into through this website are to be governed by and construed in accordance with English law, subject to the jurisdiction of the courts of England.

Information submitted by you

We will use information supplied by you to aid the recruitment process and associated administrative functions made through this website. 

We may also share aggregate information with selected third parties, in terms of the service provided to you.. You consent to us using information provided by you (including, without limitation, sensitive personal data) in each of these ways. Further information is available in our Privacy Policy.

Terms of Business

When you contact L-Driv to  book theory test, theory tuition, driving lessons, intensive driving courses, Driving tests or any other service offered by L-Driv, you agree to our Terms and Conditions. L-Driv, reserves the right to alter or amend the Terms and Conditions, fees and requirements. It is your responsibility to clarify and points that are unclear. Once you have instructed L-Driv to arrange one or more of the above mentioned services, you enter into an agreement with, and appoint L-Driv, to act as your agent with immediate effect. You agree to receive driving lessons  from a pre-approved ADI, booking of a theory and or practical car driving test on your behalf, as required, and or provide you with other services as required.

We will use our expertise to arrange your driving course, driving lessons, theory and or practical test as required. This may include booking of a driving test at a random test centre or on an inappropriate date in order to secure or swap the required test into your name.

Once you have instructed us to book your practical driving test separately or as part of your intensive driving course, you acknowledge that we are in control of securing your driving test for the required date and test centre, agreeing not to change or cancel the said test. If changing circumstances warrants the test being moved or cancelled you agree to notify your client manager to move or cancel the test as required

Fees

All evaluation lessons, assessments and test fees and or test arrangements are to be paid for in full at least 24 hours in advance of the actual date/test date or as per the payment deadline stipulated by the Client Manager, the Client Manager’s deadline takes presedence. AA Intensive Course reserves the right to cancel any tests/services that have not been paid for fully in advance in terms of the payment deadline. The client will be liable for any and all such costs that have been incurred and not paid by the client timeously. Once the client has accepted a booking, theory or driving test, lessons, evaluation and assessment lessons, the client is liable for all fees and costs associated with such booking and work done on behalf of the client. Furthermore, the client will be liable for all costs incurred in recovering the debt so incurred by the client. The client accepts that invoices/monies due may be adjusted in accordance with DVSA test fee changes. Changes in money due may alter as a result of Saturday or after-hours test bookings on behalf of the client.

A quote in terms of lessons, an intensive course, assessment lessons, guaranteed pass course, or any other quote provided, is valid up to and including the date stated or a maximum of a 30 day period only, the shorter period taking precedence over 30 days, if provided.

BDSL are managing L-Driv, payments should be made into BDSL’s designated account. Payments should not be made to the instructor directly, we can accept no responsibility for payments made directly to the instructor.

8.2 Replacing the Instructor

You may alter or replace your driving instructor allocated by us without incurring any penalty, providing that we have an alternative instructor available, working in your area. Alternatively you may elect to travel to meet an instructor for a lessons to accommodate your learning experience.

Should the replacement instructor fee differs substantially from the lesson fee you have been charged originally, you may be required to pay a top-up to accomodate continuation of your lessons with the replacement instructor. Lessons fees can be decreased should your replacement instructor changes be less than the lesson fee you have been charged originally.

8.3 Home Collection/ Meeting the Instructor

We do not guarantee home collection. We will do everything possible to arrange home collection for the students. However, this is may not always possible due to the location in which the student lives, traffic conditions or the availability and location of the instructor.  We will always try to get the students driving lessons and course arranged at the closest and most suitable driving test centre. If the student requires home collection the student must inform the client manager at the outset when the arrangements for the course are made. Please note we cannot guarantee home collection even under these circumstances.

8.4 Cancellations 

A clear two working days' notice is required for cancellation of a lesson or lessons (48 hours working hour5). If the required notice is not provided, you will be held liable for the said lessons, cancelled or not attended without the prerequisite notice. If you cancel a pre-paid driving lesson without the required notice, your account will be debited with the cancelled lesson fees

8.5 Refunds

A cancellation fee of 12% and any cost that have been incurred in the form of test booking and general administration fees are payable on all intensive courses cancellad after booking. The cancellation invoice will reflect the fees incurred as far as lessons, theory and or practical test booking fees, general administration fees and a further 12% cancellation administration fee of the cost of the cancelled course.

Cancellation of a block booking of lessons will incur a 12% cancellation administration fee on the standard price of the block booking, not the discounted value.  The cancellation invoice will reflect the fees incurred as far as lessons have been completed as well as the general administration fee.

Driving Test Bookings cancelled once it has been accepted by yourself or cancelled/moved by you without informing your designated client manager will incur a £15 administration fee, deductible from your account. Should tests be cancelled or moved by you within the DVLA’s 3 working day designated cancellation period, the full test fee and administration fee will be incurred; no refund available.

Test Test Bookings cancelled once it has been accepted by yourself or cancelled/moved by you without informing your designated client manager will incur a £10 administration fee, deductible from your account. Should tests be cancelled or moved by you within the DVLA’s 3 working day designated cancellation period, the full test fee and administration fee will be incurred; no refund available.

Refunds will be processed withing 45 days after requested. Request should be made in writing to your designated client manager. The refund will be made into the bank account used for your payment. We would require proof of payment, showing the account name, number and sort code to ensure that the refund is made into the correct account. 

Booking fees, admin charges and any client engagement fees and charges are not refundable.

We reserve the discretion to enforce, waive or amend the cancellation charges and fees

  1. Voice, Images, Video recordings

We record all our conversations. This can be used in any dispute, legal or otherwise.

All images, video and audio recordings are the sole property of L-Driv and its managing company BDS London, this would include, but not limited to, pass photos or vidoes of clients. You agree that if we are in possession of voice, video or image recordings or yourself , that we may use them freely, without restrictions or limitations on the website, social media, website publications.

We would require prior written notice from you if you wish not to have recording of images, videos or audio recordings publicized. If we are in breach of these notice, you can notify us to remove the same. If no agreement or documentation exist restricting our use of these said images, video or audio recordings prior to publication of the same, we will be given written notice of the image you would like to have  removed and adequate time to remove it.       

10.Detailed Reference of Terms used within the Terms and Conditions

These Terms and Conditions, herein referred to as the T&C’s govern the use and access to the website of operated by Best Driving School London Ltd, company number, 12673189. L-Driv and Best Driving School London Ltd can be used interchangeably, the use of one implying use of the other, and will be herein referred to as  ‘L-Driv‘ , ‘BDSL’, ‘we’ or ‘us’. 

11.0Entire Agreement

The current T&C superseded any and all previous agreements, arrangements and understanding. BDSL T&C covers points not raised in this T&C or elaborates on specific areas, those points are deemed to be part of the T&Cs of this Agreement.  Where a conflict of information arises between other BDSL Agreements, these T&C’s will supersede any other agreements. 

Any addition to this Agreement needs to be in writing an signed by the client and the office manager of L-Driv. If such an agreement does not conform with the terms, it would not be recognised as binding

  1. Complaints and Correspondence

Please address all correspondence and complaints to our administrative office, at

       ..       

8 Holly Crescent

Woodford Green

IG8 9PD

  1. Notices

For the purposes of serving notice, the address given for correspondence will be deemed as the serving address for all notices in regard to the recovery of fees and costs. If any client or entity wishes to use an alternative address or amend his address, he is to serve written notice on L-Driv at larkland@ldriv.com. The server of the notice needs to confirm receipt of the notice, by Pat. The notice of receipt would  need to be in writing to be deemed valid receipt.

It is agreed that mobile phone communication in the form of text messages will be deemed contractual and can be awarded the same value as any other form of written communication.

Please note, written notices needs to be served at the administrative office

8 Holly Crescent

Woodford Green

IG8 9PD and

Emailed to both the email addresses larkland@ldriv.com and admin@bestdrivignschool.london

Questions and comments regarding the T&C’s should be addressed to Legal at a

admin@bestdrivingschool.london

  1. Contact

Registered Office

Best Driving School London

20-22 Wenlock Road, London, UK, N1 7GU

Company number 12673189

Questions and comments regarding the T&Cs should be addressed to Legal at a

admin@bestdrivingschool.london

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